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Fire & Water - Cleanup & Restoration

More comments from our wonderful customers!

3/9/2022 (Permalink)


I always use SERVPRO for all of my cleanups in our houses. They have the best customer service and friendly techs. I'm always in the loop on what's going on and don't have to call to get updates. I also have to mention my favorite person Lori because she sets the tone for my wonderful experience.


Extremely impressed at the level of customer service and care shown by the entire team at SERVPRO. Lori walked us through every step of the process and was always just a phone call or text message away to answer any questions that arose. High praise goes to the crew members, as they completed the work required efficiently and professionally. I would 100% recommend SERVPRO Medina for anyone in need of the services they provide. Thank you for the work you do!


We used SERVPRO for restoring a storage unit that was taken over by Raccoons. I worked closely with Lori V and she was great. Everyone was awesome to work with and they did a great job.


We have used them quite a few times for our large pipe breaks that we have had over the last 15 years. Every time we have called they have had a team hear in no time and got cleaned up without any delays. The last flood took almost a week to finalize as far as total dry out but no smells after completion. They do a great job and would recommend them every time.

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