Recent Posts

By planning ahead Medina County, you can help make this Halloween fire-safe

10/28/2020 (Permalink)

Halloween festivities can make the holiday special for kids and adults alike.  Watching the children run door to door to trick-or-treat and enjoying the decorations that are displayed can be very exciting, but also a danger.  Glowing jack-o-lanterns, dried cornstalks and flowing costumes together can become a fire risk.  Taking some fire safety precautions can help ensure a safe holiday full of fun. 

According to the National Fire Protection Association, the following are the top five Halloween fire safety tips:

  *Use a battery-operated candle or glow stick in jack-o-lanterns

  *When choosing costumes, stay away from long trailing fabric

  *Teach children to stay away from open flames, including jack-o-lanterns with candles in them.

  *Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters

  *Provide children with flashlights to carry for lighting or glow sticks as part of their costume.

Halloween fire facts:

From 2014-2018, an average of 770 home structure fires began with decorations per year.

More than two of every five (44%) of these fires occurred because the decorations were too close to a heat source, such as a candle or hot equipment.

More than one-third (36%) of these fires were started by candles.

More than one-fifth (22%) of the decoration fires started in the kitchen; 16% began in the living room.

Source: NFPA Applied Research

By planning ahead, you can help make this Halloween fire-safe. 

If you do experience a house fire during this Halloween season, call SERVPRO of Medina County/Gateway/Western Lake County at 1-800-933-7179.

Don't wait for a storm to hit! Get ready now!

10/21/2020 (Permalink)

Know your area’s risk for storms, including winter storms.  Extreme weather can leave you without utilities for an extended time.

Gather supplies in case you need to stay home for several days without power. Try to have a three-day supply of water, dried or canned foods, and other essentials. Keep in mind each person’s needs, including medication and remember your pets. Have extra batteries for radios and flashlights.

Check your doors, windows, and walls for openings that could allow water to penetrate.  Make sure you can keep out the cold weather with insulation and weather stripping and protect your pipes from freezing.

Install smoke alarms and carbon monoxide detectors with battery backups.  Make sure you have changed the old batteries with new ones before the winter season begins.

Keep your gutters clean to prevent roof damage and flooding inside your home.

Pay attention to weather reports and warnings of possible freezing weather or storms.  Sign up for your community warning system or use a weather radio that will provide emergency alerts.

Have an emergency supply kit for your car. Make sure you have jumper cables, a flashlight, some warm clothes, blankets, bottled water, and non-perishable snacks. Remember to keep your gas tank full.

Keep the phone number for SERVPRO of Medina County/Gateway/Western Lake County in a convenient and easily located area for your emergency services.  Call us at 1-800-933-7179.

Protect your furnishings and valuables from water damage

10/14/2020 (Permalink)

Clothes and personal items bagged up These clothes and personal items were bagged up after being affected by a water damage to the home

When there is a flood or water damage to your home, your furnishings and appliances may be damaged or even destroyed.  You may even find that your clothes, food and smaller belongings are water damaged and possibly exposed to bacteria rendering them useless as well.  Important documents and memorabilia could be lost which you cannot put a price tag on.

If you are made aware of a storm coming, you can begin to protect your personal items.   You can move them to an elevated area in your home.  You can put smaller items and documents in a weather proof safe or container.  If you experience water damage, try to move your belongings to a dry area in your home.

It is important that you have an inventory of your valuables. You should try to keep receipts for larger items and appliances for insurance claims.  This could help make the claim process run smoother.

The best way to minimize cost and protect your home and belongings when you have water damage is by hiring a water damage restoration company.  Hiring professionals to do the job will reduce the time it takes to dry your structure and belongings by using specialized equipment.

When you have SERVPRO of Medina County/Gateway/Western Lake County as your water mitigation specialists you can sit back, relax and let our professionals to do the job.

Call SERVPRO of Medina County/Gateway/Western Lake County at 1-800-933-7179

Some great comments from our great Customers!

10/8/2020 (Permalink)

Front cover of Thank You card with vase of flowers on it One of the many Thank You cards we received from our happy and satisfied customers.

We’ve been getting some great feedback from our customers and we thought we should share some of the comments with you!

Carol – Mike is good with communication and SERVPRO of Medina County/Gateway/Western Lake County has been a pleasure to work with.

Walter – The team was amazing!  They were very professional and did a wonderful job.

Mark – We appreciate the quick response and scheduling for our needs and the two gentlemen were a pleasure to meet and work with as well.

Doris – Very pleased with the teams that provided service to her home.  They were very respectful and did a terrific job.  Not only is she happy with the services, but the adjuster said he was very pleased and stated that he will use SERVPRO of Medina County/Gateway/Western Lake County again.

Eileen – The team was professional and courteous.  She was very impressed.  They did a great job and she will use SERVPRO of Medina County/Gateway/Western Lake County again.

Abe –“I also would like to thank you for the good job your technician’s did on the mitigation for our insured.”

Kevin – The team did a great job.  They are real pros.

Thank you for your great comments regarding our team members!  We appreciate you and your business!

If you experience a water, fire, mold or other type of loss, call SERVPRO of Medina County/Gateway/Western Lake County at 1-800-933-7179 and we will send our professional, courteous, respectful team members to provide excellent customer service and address all of your questions and concerns.

Winter storm damage is nothing to laugh about in Medina County, Gateway and Western Lake County, Ohio

9/30/2020 (Permalink)

Snow cover on tree limbs and ground Winter storms can wreak havoc on your home.

Cold weather can challenge a homeowner.  Many winter storms last for days on end and can easily cause major problems for those who are not prepared. A winter storm can knock out the power and heat in your home. Ice, snow, and sleet can cause major damage to your roof, siding, driveways, and walkways.  Sometimes we even have to deal with the occasional unseasonal warm up, followed by thunderstorms and tornado warnings.   Here are a few things to watch out for during a winter storm.

Flooding — Freeze and thaw cycles can damage pipes and cause them to burst, leading to water damage and flooded areas that need emergency water restoration services.

Roof leaks — Frozen ice on your roof that melts and then refreezes can cause ice dams, they may even block your drainage pipes.   Heavy snow and ice can break through your shingles.  High winds and hail from winter storms can all damage your roof, leaving your home exposed to water damage.

Fires —Fires can often happen during a winter storm.  An unattended fireplace, soot filled chimneys, or even space heaters placed too closely to flammable objects can cause fires.

If you experience water or fire damage due to a winter storm, call SERVPRO of Medina County/Gateway/Western Lake County for your emergency water and fire cleaning services at 1-800-933-7179.

If you own a business or manage a building in Medina County, fire protection should be among your primary concerns.

9/24/2020 (Permalink)

Commercial fires are more common than you may think.  By knowing what may cause a commercial fire, your business can take proper precautions to prevent damage to your property.

*Cooking Equipment

Any business that serves food is likely to have a kitchen area. Because of high cooking temperatures, flammable oils and grease, fires are always possible.

*Heating Equipment

Commercial buildings may depend on heating equipment during the year.  Furnaces, boilers, and radiators can be at risk of overheating which may lead to a fire.

*Electrical & Lighting Equipment

Electrical wiring behind a wall may carry fire risk. Old or defective wiring, overloaded circuits, loose connections, or other electrical or lighting problems can develop that lead to overheating or sparking that may ignite a fire.

*Smoking Materials

Improperly disposed of lighted cigars, cigarettes, and other smoking materials can start fires.  Smoking materials remain one of the top five most common causes of commercial fires.


An intentional fire is one that occurs as the result of a deliberate action.

If your business or Commercial building experiences a fire from any source, call SERVPRO of Medina County/Gateway/Western Lake County for your fire cleaning services at 1-800-933-7179.


9/10/2020 (Permalink)

According to the CDC, COVID-19 is mainly spread by respiratory droplets released when people talk, cough, or sneeze.  It may also be possible to get it by touching a surface or object that has the virus on it and then touching your face.  Hand washing, use of masks, cleaning and disinfection and staying home when sick are important behaviors for reducing the spread of COVID-19.

Handwashing with soap and water for at least 20 seconds and covering your face when coughing or sneezing is a great start.  Throw away used tissues and wash hands immediately or use hand sanitizer when soap and water are not available.

Face coverings and masks are an important strategy to help prevent the spread.  They are meant to protect people if the wearer is infected but may not know it.

Cleaning and disinfection frequently touched surfaces and objects should be scheduled routinely. SERVPRO of Medina County/Gateway/Western Lake County offers a fogging service to help prevent COVID-19 spread.

Anyone who is sick or have had close contact with someone that is sick should stay home.  If tested positive for COVID-19 a person should quarantine themselves for 2 weeks.

Call SERVPRO of Medina County/Gateway/Western Lake County for your disinfecting service at 800-933-7179.

Hurricane winds & rain can reach Medina, OH

9/2/2020 (Permalink)

This is the season for Tropical Storms and Hurricanes in the coastal states.  They can be unpredictable and intensify or change direction at any time.  Storm surge and waves can cause much of the damage.  During a hurricane, torrential winds, rain and flooding usually occur in the areas where the hurricane comes thru. 

Though Ohio is not at high risk for these types of disasters as many of the coastal states, Hurricane winds and rain can also reach as far north as Ohio, producing tornadoes and severe thunderstorms.    Some thunderstorms can also produce dangerous lightening and hail which can damage your home, vehicles and property.  Lightening can also hit your home or property and start a fire.

Heavy rain can cause flooding to your home or business or even flash flooding can occur.  Flash flooding, defined as a rapid rise in water levels, can occur quickly due to intense rainfall which can also damage your home or business.

If you have water or fire damage caused by a storm, call SERVPRO of Medina/Gateway/Western Lake County at 800-933-7179 for your fire and water mitigation needs.

Keeping your Employees and Customers Safe

8/26/2020 (Permalink)

Now that Ohio is re-opening, there are Responsible Protocols that businesses should be implementing to help keep people safe from having any contact with a person infected with Covid-19.


  • Require face coverings for employees and recommend them for clients/customers at all times.
  • Conduct daily health assessments by employers and employees (self-evaluation)
  • Maintain good hygiene at all times – hand washing, sanitizing and social distancing.
  • Clean and sanitize workplaces throughout workday and at the close of business or between shifts.
  • Limit capacity to meet social distancing guidelines. Use appointment setting where possible to limit congestion.

SERVPRO of Medina County/Gateway/Western Lake County can help with the sanitizing of your workplace.  We can perform a proactive fogging that covers horizontal and vertical surfaces with a No Rinse No Wipe Botanical Disinfectant, Fungicide, Virucide*, Tuberculocide, Cleaner and Deodorizer.

We are Here to Help during this time of need.  Call us at 800-933-7179.

Don’t get caught in a Flash Flood!

8/20/2020 (Permalink)

Flash floods occur when there is excessive rainfall or a sudden release of water.

Heavy thunderstorms hitting the same area for an extended amount of time can cause flooding. The ground cover can play an important role as parking lots and roads cannot absorb the rainfall.  Streets can become rivers of moving water.  Never try to drive or walk thru swift moving water.  Basements and homes can fill with water sometimes without much warning as sudden flooding is occurring.

Rivers can flood when spring rains melt snow and they fill quickly.  Ice jambs or debris blockage can also occur and stop the flow of water.  The backed up water can cause flooding upstream.  Once the jamb releases, it can cause sudden flooding downstream as well.  The river flooding can also fill homes and basements with water causing much damage.

SERVPRO of Medina County/Gateway/Western Lake County can address your flooded home or basement in Eastlake, Willoughby and Wickliffe Ohio.  Call us at 1-800-933-7179 today.