Recent Posts

What do you do when you need a bio-hazard clean up in your Willoughby, OH home?

3/27/2020 (Permalink)

Person cleaning floor wearing full PPE Cleaning floor while wearing full PPE

At first it might seem too embarrassing to reach out to anyone about your bio-hazard cleaning needs, but when you do talk to someone here at SERVPRO of Western Lake County you may begin feeling some relief knowing that you found a company who really understands your needs to successfully start and complete your project.

Maybe you are dealing with a situation where there was a large blood loss or even a death and you need help. Many times our services for crime and trauma scene cleaning are covered under home, auto, or business insurance. This is why you should call your insurance provider and let them know what you are experiencing, confirm your coverage with them, and maybe even file a claim. You can even tell them that you already have SERVPRO of Western Lake County helping you through the process.

Aside from the cleaning and decontamination process, we will document the cleanup and send to your insurance company for payment.

If you are in need of a bio-hazard cleanup for your home, auto or business, call SERVPRO of Western Lake County at 800-933-7179.


3/24/2020 (Permalink)

Clean Rain Gutters

When downspouts are clogged, rainwater can spill out of your gutters and around the perimeter of your house, putting it at risk for leaks and flooding. Get ready for spring showers by removing the mess from your gutters to ensure that the water will flow freely.

Change Filters

It’s a good idea to replace your HVAC system's air filter seasonally as well as the filter in your kitchen range hood. While you're at it, consider changing the filters in your water purification system. So, go ahead and welcome spring with new filters all around to keep your home clean and fresh, and your appliances in good working order.

Check Vents

It’s a good time to check any vents along the foundation or in the attic. Look for missing or damaged screens, debris, signs of insect or rodent infestation, or other issues, and correct them before they have a chance to become bigger problems later in the season.

Check the Roof

Take advantage of the sun’s return to check your roof for cracked or missing shingles or tiles, and examine flashing around vents and the chimney for damage. While you’re at it, have the chimney cleaned and inspected by a professional.

Any questions or help call SERVPRO of Medina County/Gateway/Western Lake County 1-800-933-7179

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas




Retail Spaces

Water Fountains


Sales Counters

Carpets and Rugs

Stair Handrails

Elevator Cars

Playground Equipment

Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of Medina County, Gateway & Western Lake County, 800-933-7179

Medina County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

3/18/2020 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Medina County basement could flood, including:

A blocked or failed sewer lateral pipe

Heavy rain causes surface water to pool around your home

Storm sewer backup

Sanitary sewer backup

Foundation drainage failure

Water supply-line break or hot-water tank failure

And many more

Have Questions about Basement Flooding?

Call Today – 330-722-4343

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Medina County/Gateway/Western Lake County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week

We’re a Preferred Vendor to many National Insurance Companies

We Bill The Insurance Directly – One Less Thing For You To Worry About

Our Technicians are Highly-Trained in Water Restoration Techniques

We use s500 IICRC Restoration Standards

Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 330-722-4343

What Happens to My Belongings After A Fire in my Eastlake OH home

3/13/2020 (Permalink)

Here’s a look at how it all works:

The Packout:

A crew will come in and box up your home, room by room, using a careful labeling system.

The Cleaning:

While the cleaning process varies depending on the item, you can rest assured that only proven effective techniques are used that won’t do further damage to your items.

If there is a noticeable odor, they will be placed in a special room with equipment that has the ability to remove that odor.

There are also proven processes in place to restore expensive electronics like computers and even restore meaningful items full of sentimental value like photos or books.

The Storage:

Depending on the severity of the fire, your contents may need to be stored at our facility while your property is restored. Again, rest assured your items have been carefully inventoried and will be stored in a climate-controlled environment until your home is livable again.

Returning Items:

This has to be the most exciting part of the process.  Just as crews carefully boxed up items by room, the boxes will be strategically returned to those rooms for you, rugs placed back in their original places, and window treatments rehung.

If your Eastlake home has a fire, call SERVPRO of Western Lake County 800-933-7179

Late winter and early spring can be the worst times for flooding in Brunswick OH

3/10/2020 (Permalink)

One of the worst times for flooding is late winter/early spring. The saturated ground and melting snow can lead to dangerous conditions. Flooding can occur slowly and predictably due to known rainfall or snowmelt.

But flooding can also happen in the blink of an eye as a violent and unforeseen flash flood due to heavy spring rainfall, dam or levee failure, or the sudden release of water from an ice-jammed river. Here are some tips to keep you safe in this season of high water.

  1. Stay informed if you live In a low-lying or flood-prone areas, a NOAA weather radio with an alarm might be a life-saver.
  1. Don't try to drive or walk through moving flood waters. Just two feet of fast moving water can sweep away most vehicles, even SUVs and trucks. And it only takes 6 inches of rushing water to knock down a person down and sweep him away.
  1. If you have only minutes to get out, don't waste time gathering up possessions. Do not wait for instructions to move to higher ground if authorities think flash flooding is possible. If you are told to evacuate, do it. Don't try to ride it out!  
  1. Have a plan for your household. Build a disaster pack to keep at home, and don't wait for bad weather to start preparing your kit.  Make sure you have plenty of cash, food, water, spare clothes, sanitation items, your cell phone charger and any other needed supplies

Call SERVPRO of Medina County if your home is affected by flooding   330-722-4343

How to prevent a dryer fire in Medina OH

3/3/2020 (Permalink)

Dryer pulled away from wall with soot debris on it.  The wall is fire damaged and the dryer vent is destroyed on the floor Dryer vents can cause a fire if not properly cleaned and inspected regularly.

You can do your part as a homeowner to prevent a dryer fire taking place in your home through proper installation, cleaning, and maintenance. Even if your dryer seems to be running fine right now, it’s better to be safe than sorry.

Take these steps to prevent a dryer fire:

Read the manufacturers’ instructions and warnings upon installation and be sure that your dryer is installed by a knowledgeable professional and that the correct electrical plug and outlet are used

Clean the dryer lint filter before and after each load of laundry

Clean the filter with a nylon brush at least once every six (6) months or more often if it becomes clogged

Completely clean lint out of the vent pipe every three (3) months

Check occasionally through the venting system behind the dryer to ensure it isn’t damaged

Put a cover on outside wall dampers to keep out the elements

Ensure the outdoor vent cover opens when the dryer is on

Check your lint traps inside the dryer

Consider having a professional clean all your dryer venting just to be sure you and your family are safe

Call SERVPRO of Medina County if you experience a dryer fire in your home.  330-722-4343

Does my Cleveland, OH business need flood insurance?

3/3/2020 (Permalink)

Natural disasters can be devastating to businesses. While damage caused by some types of natural events—such as lightning or wind—will usually be covered by commercial property insurance, you need a special policy if you want protection from flood damage.

Damage from flooding, typically is not covered under a standard commercial policy, including a Commercial Package Policy (CPP) or a Business Owners Policy (BOP). Flood insurance is available from the federal government’s National Flood Insurance Program (NFIP).

Flood insurance covers damage to your building and contents caused by flood. This includes losses resulting from water overflowing rivers or streams, heavy or prolonged rain, storm surge, snow melt, blocked storm drainage systems, broken dams or levees, or other similar causes. To be considered a flood, waters must cover at least two acres or affect two properties. Generally if water comes from above—for instance from rain or melting snow overflowing gutters and leaking onto your inventory—you’ll be covered by your standard commercial property insurance.

If you experience a flood at your Cleveland, OH Business, call SERVPRO at 800-933-7179.

Mold found in your Wadsworth, OH home?

3/3/2020 (Permalink)

Mold is a common and necessary part of our world. This type of fungus is useful in decomposing organic material, and is part of nature’s garbage disposal system.

It is when mold begins growing in places where we do not want it (such as in our homes) that it becomes a serious issue that can negatively impact our health and the safety of our house. That is why it is important to regularly check and evaluate the mold risk in our homes.

Visually spotting mold is the most obvious way to determine if you have mold in your home. If mold is growing on walls, ceilings, in cabinets, etc, you most likely have something going on that is encouraging the mold growth, such as a leak, or a humidity issue. The item that is causing the mold is important to fix, even before you begin to think about how to get rid of the mold, because if you don’t fix the source, the mold will inevitably return.

Here at SERVPRO of Medina County we have Certified Trained Technicians that can perform mold remediation services adequately while protecting the health and safety of our workers and your family.

Call us at 800-933-7179

Two Cleveland Commercial Water job testimonials! Congratulations SERVPRO Crew!

2/28/2020 (Permalink)

Good afternoon;

Now that the work is complete, I can say that Dan and his team did an excellent job, start to finish.

Dan kept in contact with myself through the whole process and took time to explain issues that came up along the way.  He and his team were very friendly and conducted themselves in a very professional matter.

When asked, he worked with both insurance adjusters and helped in explaining what SERVPRO did throughout the week.

Thank you for a job well done,



The purpose of this note is to express our appreciation to you and the SERVPRO crew that responded to the flood at our place of business.  The response was quick, professional and thorough.  With the help of the SERVPRO team, we were able to open the next morning under relatively normal circumstances, which has resulted in positive feedback from our senior executives.

Thanks again to you and your team for a terrific job!