Recent Posts

Cleaning your belongings after a fire

5/18/2022 (Permalink)

Table with Fire Extinguisher dust covering it.  Some fingerprints in dust A fire can leave soot and fire extinguisher dust to be cleaned up by a professional.

The Packout:

A crew will come in and box up your home, room by room, using a careful labeling system.

The Cleaning:

While the cleaning process varies depending on the item, you can rest assured that only proven effective techniques are used that won’t do further damage to your items.

If there is a noticeable odor, they will be placed in a special room with equipment that has the ability to remove that odor.

There are also proven processes in place to restore expensive electronics like computers and even restore meaningful items full of sentimental value like photos or books.

The Storage:

Depending on the severity of the fire, your contents may need to be stored at our facility while your property is restored. Again, rest assured your items have been carefully inventoried and will be stored in a climate-controlled environment until your home is livable again.

Returning Items:

This has to be the most exciting part of the process.  Just as crews carefully boxed up items by room, the boxes will be strategically returned to those rooms for you, rugs placed back in their original places, and window treatments rehung.

If your home has a fire, call SERVPRO of Medina/Gateway/Western Lake County 800-933-7179


5/4/2022 (Permalink)

Open ceiling with missing ceiling tiles showing duct work and sprinkler head A sprinkler head can leak or even break and cause tremendous damage to your commercial building.
  1. Sprinkler System Leaks.  You should regularly inspect your sprinkler system for leaks or any moisture.  Wet surfaces and wet drywall can be a sign of a sprinkler system leak.
  2. Poor drainage systems to your foundation can also cause water damage. Gutters can be clogged and puddles can form around the building foundation.
  3. Broken pipes due to freezing temperatures, leaking supply lines or sewer drain leaks can cause water damage.
  4. Sewer water due to a backup can come thru toilets or the drain. This water may contain bacteria that could cause illness.
  5. A leaking roof can cause water damage, especially during storms or heavy snow. A roof may also have ice backup damage due to the snow melting and refreezing.
  6. Windows may also be damaged or missing some caulk for sealing out the weather.

These are just a few of the many ways a commercial building can experience water damage.  If your building or business has water damage, call SERVPRO of Medina County/Gateway/Western Lake County at 800-933-7179.

Charcoal Grill Safety in Medina County/Gateway/Western Lake County

4/27/2022 (Permalink)

Summer is just about here and we will be spending a lot of our time outdoors.  Grilling will be a large part of our summer routine.  Some people prefer using a charcoal grill over a gas grill. 

The benefits of using charcoal are that it burns hotter than gas; therefore you can control the temperature by moving the briquettes around.  By doing so, you can sear your meat and then move it to a cooler area to finish cooking.  Also, many people prefer the smoke flavor that the charcoal grill provides.

Before you throw the meat on the charcoal grill, there are a few things you need to be aware of:

*Do not light the grill inside the house, garage or any indoor space

*Keep the grill approximately 10 feet from any structure

*Make sure the grill is on a flat and stable nonflammable surface

*Keep the grill lid open when lighting it

*Do not wear loose clothing or have long hair hanging down when lighting

*Close up the lighter fluid immediately and place in a safe space

Even after precautions have been taken, sometimes fires still ignite outside of the grill and cause damage to your home or structure.  If you have fire damage due to a grilling accident, call the experts at SERVPRO of Medina County/Gateway/Western Lake County to clean up your fire damaged home at 800-933-7179.

Let us clean up the fire and water damage to your commercial building in Cleveland Ohio

4/20/2022 (Permalink)

Wet floor with pieces of ceiling insulation all over the place and a ladder and trash cans also around the insulation pieces Clean up from water or fire damage to your commercial building must be done properly to get your business back to work as quickly as possible.

A fire is a tremendous disaster that no business owner ever wants to experience.   But it is easy to forget another major aspect of the fire cleanup process — water. Fire and water damage restoration go hand in hand.

After the fire is extinguished, water damage can occur due to the extensive use of a firehose or a fire sprinkler system. Water can flood the structure, causing walls, floors and ceilings to possibly be damaged.

Taking immediate action after a commercial fire is important to preventing further damage and getting your business back to work as quickly as possible.   The cleanup process can be extensive, but it needs to be done properly to avoid further damage from soot, smoke and water.  If left unattended, mold and mildew growth can occur and cause even more damage.

While fire and water damage can be overwhelming, hiring a restoration company that can clean up the soot and smoke and dry out the structure would be your best plan of action.  Our team at SERVPRO of Medina County/Gateway/Western Lake County are experienced in both water and fire cleanup.  They can manage both types of damage as they encounter it.

Don’t delay the reopening of your business.  Call us at 800-933-7179 to address your fire & water cleanup for your business today!

SERVPRO of Medina County/Gateway/Western Lake County is an IICRC Certified Firm. What does that mean?

4/13/2022 (Permalink)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit organization that helps ensure that your cleaning is being performed by trusted and properly trained professionals.

 The IICRC's mission is to promote high standards of professionalism, technical excellence, and ethics for those working in the industry.

You can be sure that seeing the IICRC-certification means that you, as the consumer, will be receiving a high level of cleaning and restoration work performed by our technicians.

To qualify for IICRC-Certified Firm, a business must have proof of insurance and provide ongoing education and training for all of the technicians.  Some of the many Certifications available include Mold Remediation, Water and Fire restoration, carpet cleaning and repair, odor and Health and Safety.

To become an IICRC-certified technician you must complete training courses and pass the exams in the various areas available for certification.  You must also continue your education every couple of years to maintain it.

When calling SERVPRO of Medina County/Gateway/Western Lake County you can be assured that you will be getting our highly trained and qualified technicians to help with your cleaning needs.

Call us at 800-933-7179

Late winter and early spring storms can be the cause for flooding in Medina, OH

4/6/2022 (Permalink)

One of the worst times for flooding is late winter/early spring. The saturated ground and melting snow can lead to dangerous conditions. Flooding can occur slowly and predictably due to known rainfall or snowmelt.

But flooding can also happen in the blink of an eye as a violent and unforeseen flash flood due to heavy spring rainfall, storms, dam or levee failure, or the sudden release of water from an ice-jammed river. Here are some tips to keep you safe in this season of high water.

  1. Stay informed if you live In a low-lying or flood-prone areas, a NOAA weather radio with an alarm might be a life-saver.
  1. Don't try to drive or walk through moving flood waters. Just two feet of fast moving water can sweep away most vehicles, even SUVs and trucks. And it only takes 6 inches of rushing water to knock down a person down and sweep him away.
  1. If you have only minutes to get out, don't waste time gathering up possessions. Do not wait for instructions to move to higher ground if authorities think flash flooding is possible. If you are told to evacuate, do it. Don't try to ride it out!  
  1. Have a plan for your household. Build a disaster pack to keep at home, and don't wait for bad weather to start preparing your kit.  Make sure you have plenty of cash, food, water, spare clothes, sanitation items, your cell phone charger and any other needed supplies

Call SERVPRO of Medina County if your home is affected by flooding from Storms   330-722-4343

Toilet overflows and leaks can cause tremendous damage to your home

3/30/2022 (Permalink)

Ivory toilet with lid lifted If your toilet is overflowing, your probably have a clogged drain. This can lead to water damage in your home.

Unfortunately, sometimes toilets leak and can get clogged and overflow.  A clogged toilet can lead to water damage that can be quite costly.

What do I do?

Don’t keep flushing to see if the waste will go down.

Try using a plunger. If the toilet is clogged, try dislodging the clog with a plunger.

Turn off the water. If your toilet bowl is overflowing, then the first thing you should do is turn off the water supply to your toilet.

If the overflow contains sewage or fecal matter, it can be potentially dangerous.  Do not touch anything without proper protective clothing.  If it soaks into your flooring or carpet, it may need to be removed especially if it is considered a biohazard.

Call a professional plumber to fix the problem.

If your home is damaged from a toilet leak or overflow, it can be a large cleanup job.  Don’t try to handle the water damage yourself.  Our professional and highly trained technicians will take care of the water damage for you.

Call SERVPRO of Medina County/Gateway/Western Lake County to clean up any toilet water damage. 

Call us 800-933-7179 today!

Fireplace Safety in Cleveland Ohio

3/23/2022 (Permalink)

Stone fireplace with burned and blackened stone above the opening Fireplaces can be a fire hazard. Home fires caused by a chimney fire can spread rapidly.

Having a fireplace in your home can have many benefits.  Many home buyers look for a fireplace as an added amenity when looking for a new home.  There are many benefits to having a fireplace.

  1. Fireplaces offer a cozy and warm setting for family gatherings or just getting cozy with a good book.
  2. Fireplaces offer heat and light when the electricity goes out.
  3. Fireplaces can help reduce the cost of electricity when using as a heating source.
  4. A wood burning stove can offer heat, light and also a fire to cook on.

Fireplaces can also be a fire hazard.  It is important to have the chimney cleaned and inspected regularly. 

A chimney fire can be very hot and very dangerous.  Home fires caused by a chimney fire can spread very rapidly due to the intense heat.  Slow burning chimney fires might not get enough air or fuel to be a large fire, but because of the high temperature, can cause just as much damage as a blazing fire.

If you experience a chimney or fireplace fire in your home, call SERVPRO of Medina County/Gateway/Western Lake County to clean up the soot, fire extinguisher dust or even any water damage that may occur from putting the fire out.  Call us 24/7 at 800-933-7179.

Sump pump failure can cause extensive water damage in Medina, OH

3/16/2022 (Permalink)

2   Wet concrete floor with sump pump filled to the top with water If your sump pump fails, you may experience water damage to your home and contents.

Water damage is one of the worst problems a homeowner may have to deal with.   Today’s basements are finished as family rooms, offices or man caves and you will want to protect your investment from any possible water damage.

 A sump pump sits in your basement sump pit and it pumps excess water that seeps through your foundation drainage system away from your home.  Even during a plumbing flooding event, a sump pump can get rid of the water.

Sometimes a sump pump will fail, especially when there is a loss of electricity during a storm.  Having a battery backup system will ensure your basement will stay dry during a flooding event.

If you do experience flooding in your basement, the damage may be quite extensive.  Your flooring, walls and contents can all be affected.  The damage may require water extraction, removal of materials, drying equipment placed for several days and eventually the replacing of materials.

If you have had a sump pump failure in your home with resulting water damage, call SERVPRO of Medina County/Gateway/Western Lake County for your emergency water cleanup services.  Our professional and highly trained technicians will take care of you and your home.

Call us at 1-800-933-7179 today!

More comments from our wonderful customers!

3/9/2022 (Permalink)


I always use SERVPRO for all of my cleanups in our houses. They have the best customer service and friendly techs. I'm always in the loop on what's going on and don't have to call to get updates. I also have to mention my favorite person Lori because she sets the tone for my wonderful experience.


Extremely impressed at the level of customer service and care shown by the entire team at SERVPRO. Lori walked us through every step of the process and was always just a phone call or text message away to answer any questions that arose. High praise goes to the crew members, as they completed the work required efficiently and professionally. I would 100% recommend SERVPRO Medina for anyone in need of the services they provide. Thank you for the work you do!


We used SERVPRO for restoring a storage unit that was taken over by Raccoons. I worked closely with Lori V and she was great. Everyone was awesome to work with and they did a great job.


We have used them quite a few times for our large pipe breaks that we have had over the last 15 years. Every time we have called they have had a team hear in no time and got cleaned up without any delays. The last flood took almost a week to finalize as far as total dry out but no smells after completion. They do a great job and would recommend them every time.