Recent Posts

Look out for water damage and protect your Cleveland, OH home

10/20/2021 (Permalink)

White textured ceiling with yellow water marks on it Water damage should be addressed as soon as possible to prevent further damage such as mold or bacterial growth.

Water damage is one of many issues we don’t want to experience in our home, but left unintended can create other problems such as mold and bacterial growth which can cause potential health effects.

As a homeowner, you should look out for problems, such as water and address them as soon as possible.  The more water that comes thru the materials, the more damage it can cause. 

Here are a few ways to look for water damage:

  • Check wood and tile floors for cracking, buckling or warping. Carpet can have damp spots or have an odor of mold or dampness.
  • Stains on the floor around the toilet, tub or sink can be a sign of water. Walls and ceiling stains can indicate a leaking pipe or leak from outside.  Drywall can be soft, soggy or cracked.  Paint can peel once drywall is wet.
  • Shingles on the roof may be cracked or missing. There can be broken or missing flashing.  Gutters and downspouts can be clogged causing overflows that may pool the water and will not move it away from the house.
  • Check your water heater for signs of water. Rust or dark spots on the floor can indicate a leak.
  • Look for signs of mold around your home. Sometimes you can smell the mold without seeing it.

If you have water damage, call SERVPRO of Medina County/Gateway/Western Lake County and have our highly experienced and trained professionals take care of your home.  Call us 800-933-7179

What do you do when you need a bio-hazard cleanup for your Medina County business?

10/14/2021 (Permalink)

At first it might seem too embarrassing to reach out to anyone about your bio-hazard cleaning needs, but when you do talk to someone here at SERVPRO of Medina County you may begin feeling some relief knowing that you found a company who really understands your needs to successfully start and complete your project.

Maybe you are dealing with a situation where there was a large blood loss or even a death and you need help. Many times our services for crime and trauma scene cleaning are covered under your business insurance. This is why you should call your insurance provider and let them know what you are experiencing, confirm your coverage with them, and maybe even file a claim. You can even tell them that you already have SERVPRO of Medina County helping you through the process.

Aside from the cleaning and decontamination process, we will document the cleanup and send to your insurance company for payment.

If you are in need of a bio-hazard cleanup for your business, call SERVPRO of Medina County at 800-933-7179.

Why SERVPRO? Here are some of the reviews that we have received from our Happy Customers!

10/6/2021 (Permalink)

They did a fantastic job, came out right after we called them and worked with our insurance carrier to get all the work paid for. We will definitely use them again in the future.


Quick to return calls. Kept us up to date on arrival times. Went above and beyond to help us in a very quick time frame. Thank you!


Excellent Service, Every call during the last two years was due to an emergency situation. Quick response time, professional results. I highly recommend SERVPRO


SERVPRO of Medina did an A-1 job. The crew was professional, considerate and responded to my questions and concerns. They treated my home as their own with a great pack out and bringing my furniture back and setting up. Thank you doing a wonderful job!


We used SERVPRO for an extensive cleanup job at our business due to a sewer backup and their work is fantastic. Their attention to detail is second to none and their thoroughness is spectacular. The turnaround time from our first phone call was extremely fast and we lost no time in opening our operations back up. I highly recommend SERVPRO of Medina for your cleanup needs or otherwise!


Now that Autumn is here, we need to prepare for winter storms in Medina County, Gateway and Western Lake County Ohio

9/29/2021 (Permalink)

Concrete floor with puddles and wet areas all over it During a winter storm, Pipes can freeze and eventually burst causing flooding and water damage to your home.

Cold weather can challenge a home owner.  Many winter storms last for days on end and can easily cause major problems for those who are not prepared. A winter storm can knock out the power and heat in your home. Ice, snow, and sleet can cause major damage to your roof, siding, driveways, and walkways.  Sometimes we even have to deal with the occasional unseasonal warm up, followed by thunderstorms and tornado warnings.   Here are a few things to watch out for during a winter storm.

Flooding — Freeze and thaw cycles can damage pipes and cause them to burst, leading to water damage and flooded areas that need emergency water restoration services.

Roof leaks — Frozen ice on your roof that melts and then refreezes can cause ice dams, they may even block your drainage pipes.   Heavy snow and ice can break through your shingles.  High winds and hail from winter storms can all damage your roof, leaving your home exposed to water damage.

Fires —Fires can often happen during a winter storm.  An unattended fireplace, soot filled chimneys, or even space heaters placed to closely to flammable objects can cause fires.

If you experience water or fire damage due to a winter storm, call SERVPRO of Medina County/Gateway/Western Lake County for your emergency water and fire cleaning services at 1-800-933-7179.

SERVPRO of Medina County, Gateway, Western Lake County is an IICRC certified firm.

9/22/2021 (Permalink)

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Medina County, Gateway, Western Lake County

SERVPRO of Medina County, Gateway, Western Lake County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call Us Today 330-722-4343

If you own a business or manage a building, fire protection should be among your primary concerns.

9/14/2021 (Permalink)

Commercial fires are more common than you may think.  By knowing what may cause a commercial fire, your business can take proper precautions to prevent damage to your property.

*Cooking Equipment

Any business that serves food is likely to have a kitchen area. Because of high cooking temperatures, flammable oils and grease, fires are always possible.

*Heating Equipment

Commercial buildings may depend on heating equipment during the year.  Furnaces, boilers, and radiators can be at risk of overheating which may lead to a fire.

*Electrical & Lighting Equipment

Electrical wiring behind a wall may carry fire risk. Old or defective wiring, overloaded circuits, loose connections, or other electrical or lighting problems can develop that lead to overheating or sparking that may ignite a fire.

*Smoking Materials

Improperly disposed of lighted cigars, cigarettes, and other smoking materials can start fires.  Smoking materials remain one of the top five most common causes of commercial fires.


An intentional fire is one that occurs as the result of a deliberate action.

If your business or Commercial building experiences a fire from any source, call SERVPRO of Medina County/Gateway/Western Lake County for your fire cleaning services at 1-800-933-7179.

Strong storms can cause tremendous damage to your home or business!

9/8/2021 (Permalink)

Looking into the sky at a dark storm cloud rolling in Be prepared for water or fire damage to your home or business when heavy thunderstorms begin to roll in.

This is the season for Tropical Storms and Hurricanes in the coastal states.  They can be unpredictable and intensify or change direction at any time.  Storm surge and waves can cause much of the damage.  During a hurricane, torrential winds, rain and flooding usually occur in the areas where the hurricane comes thru. 

Though Ohio is not at high risk for these types of disasters as many of the coastal states, Hurricane winds and rain can also reach as far north as Ohio, producing tornadoes and severe thunderstorms.    Some thunderstorms can also produce dangerous lightening and hail which can damage your home, vehicles and property.  Lightening can also hit your home or property and start a fire.

Heavy rain can cause flooding to your home or business or even flash flooding can occur.  Flash flooding, defined as a rapid rise in water levels, can occur quickly due to intense rainfall which can also damage your home or business.

If you have water or fire damage caused by a storm, call SERVPRO of Medina/Gateway/Western Lake County at 800-933-7179 for your fire and water mitigation needs.

Faster to your Medina County Water Damage Event

8/25/2021 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Medina County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Medina County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 330-722-4343

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings.

Furniture finishes may bleed, causing permanent staining on carpets.

Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

Drywall begins to swell and break down.

Metal surfaces begin to tarnish.

Furniture begins to swell and crack.

Dyes and inks from cloth and paper goods spread and stain.

A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread.

Doors, windows, and studs swell and warp.

Metal begins to rust and corrode.

Furniture warps and shows signs of mold.

Paint begins to blister.

Wood flooring swells and warps.

Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Medina County

SERVPRO of Medina County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

A sudden storm can lead to flash flooding in Cleveland Ohio!

8/18/2021 (Permalink)

A back yard that is half green grass and the other half is underwater.  Trees are in the water area. Heavy rainfall in the same area sometimes causes flooding

Recent weather has produced many storms in the area. Flash floods occur when there is excessive rainfall as in a pop up storm or a sudden release of water.  

Heavy thunderstorms rolling over the same area for an extended amount of time can cause flooding. The ground cover can play an important role as parking lots and roads cannot absorb the rainfall.  Streets can become rivers of moving water.  Never try to drive or walk thru swift moving water.  Basements and homes can fill with water sometimes without much warning as sudden flooding is occurring.

Rivers can flood when spring rains melt snow and they fill quickly.  Ice jambs or debris blockage can also occur and stop the flow of water.  The backed up water can cause flooding upstream.  Once the jamb releases, it can cause sudden flooding downstream as well.  The river flooding can also fill homes and basements with water causing much damage.

SERVPRO of Medina County/Gateway/Western Lake County can address your flooded home or basement in Cleveland Ohio.  Call us at 1-800-933-7179 today.

Thank you to all of our customers! We appreciate you and your business!

8/11/2021 (Permalink)

We love the comments and reviews we receive from our customers!  Here are a few:

Vicki – Thank you!  You were all so helpful and kind.  Everybody from the lady that took the call to the inspector that came to the house to the office manager that sent the final report was extremely professional, kind and helpful.  I was so impressed with this company!

Janet – The team was wonderful!  They were very helpful and did a beautiful job.  Thank you

Linda – Everyone came on time and ready to work.  They did not take many breaks and were very friendly.  Thank you

John – Thank you!  Your team did an excellent job!

Brian – The guys were amazing.  They all worked hard and I am impressed with the sense of urgency.  Thank you!

Doug – Thank you for everything.  Your guys were great!

Andrea – The team was great!  They did an amazing job and I really loved them!

Mike – The team was great!  They were on time, cleaned up after themselves and worked quickly.  We are very pleased with the work.

Cathy – The team did an awesome job with a GREAT staff!

If you experience water, fire, mold or other type of loss, call SERVPRO of Medina County/Gateway/Western Lake County at 1-800-933-7179 and we will send our professional, courteous, respectful team members to provide excellent customer service and address all of your questions and concerns.