Recent Posts

We love the comments and reviews we receive from our customers!

1/13/2021 (Permalink)

Thank you to all of our customers!  We appreciate you and your business!

You’ll find some of the great comments about our fantastic crew below.

Jan – She is tickled with the work we performed and how quickly it was completed.

John – He will always call us when he needs us anytime.

Vinnie – He made the right choice when calling us.

George – We did an amazing job and made the whole thing easier for him.

Angela – We did a good job, it was handled well, very prompt and she is very thankful.

Mark – The team did a great job!

Barbara – Very thankful for our help

Daniel – He is very happy with our work.

Dave – Very happy.  Everything is going well and moving in the right direction.

If you experience a water, fire, mold or other type of loss, call SERVPRO of Medina County/Gateway/Western Lake County at 1-800-933-7179 and we will send our professional, courteous, respectful team members to provide excellent customer service and address all of your questions and concerns.

Freezing weather can cause havoc on your Western Lake County home

1/6/2021 (Permalink)

Pipes in an area that is not insulated Pipes located in your attic, basement and garage should be wrapped or insulated to protect from bursting in freezing temperatures.

When there is freezing weather in the forecast, homeowners should take actions to prevent burst pipes and costly repairs.  Freezing temperatures often results in broken pipes, flooding and damage.

Here is a list of things a homeowner can do to help prevent costly damage and repairs to their home.

Prepare your water pipes early. Shut off outside faucets, drain the water and insulate them. Also drain and remove all outdoor hoses.   Pipes in attics, basements and garages should be wrapped with insulating materials. 

If the outside temperatures drop below freezing, protect indoor sink pipes that are against the exterior walls, by opening the cabinet doors, allowing the heat to circulate.

If you experience a water pipe break, immediately close the main shut-off valve to stop excessive flooding.

Clean your gutters before the snow comes.  As snow melts, blockages in the gutters or drains can prevent proper draining, increasing the risk of flooding.

If you have a broken pipe or flooding due to freezing temperatures this winter, call SERVPRO of Medina County/ Gateway/Western Lake County at 800-933-7179.

Medina Ohio Businesses should continue to Clean and Disinfect in 2021

12/30/2020 (Permalink)

It’s finally here and the COVID vaccine timeline appears to offer some hope for 2021. As over 300,000 Americans have lost loved ones due to COVID-19, the pandemic is still here and around the world and will remain troublesome to our society until people receive the vaccine and we achieve enough herd immunity to protect people.

It is still unclear whether someone can spread the virus even with a vaccination.  Continuing to have your business cleaned and disinfected during these turbulent times is still very important for the health and safety of your employees and customers. 

Disinfecting is meant to help stop the spread of diseases and viruses. Disinfecting kills the germs on surfaces with infected areas and helps remove microscopic organisms.

SERVPRO of Medina County, Gateway and Western Lake County uses a fogging machine and spray with a product that is EPA registered as a No Rinse No Wipe Botanical Disinfectant, Fungicide, Virucide*, Tuberculocide, Cleaner and Deodorizer.

If you have a positive case of COVID-19, or you would like to have a pro-active fogging for your business, call SERVPRO of Medina County, Gateway and Western Lake County at 800-933-7179.

Prevent Water Damage to your Cleveland, OH Commercial Building Today!

12/17/2020 (Permalink)

A stairwell in a commercial building with muddy water all over the floor Muddy water in this commercial building stairwell was just a small area that needed to be cleaned up after the water damage.


  1. Sprinkler System Leaks.  You should regularly inspect your sprinkler system for leaks or any moisture.  Wet surfaces and wet drywall can be a sign of a sprinkler system leak.
  2. Poor drainage systems to your foundation can also cause water damage. Gutters can be clogged and puddles can form around the building foundation.
  3. Broken pipes due to freezing temperatures, leaking supply lines or sewer drain leaks can cause water damage.
  4. Sewer water due to a backup can come thru toilets or the drain. This water may contain bacteria that could cause illness.
  5. A leaking roof can cause water damage, especially during storms or heavy snow. A roof may also have ice backup damage due to the snow melting and refreezing.
  6. Windows may also be damaged or missing some caulk for sealing out the weather.

These are just a few of the many ways a commercial building can experience water damage.  If your building or business has water damage, call SERVPRO of Medina County/Gateway/Western Lake County at 800-933-7179.

Water Damage to your commercial building from Sprinkler Systems in Cleveland, OH

12/9/2020 (Permalink)

Fire sprinkler systems can help prevent property losses from fires. A properly installed and functioning sprinkler system is designed to put out a fire with limited amount of water used, but unfortunately they can also leave a mess from the water.

Damage from the sprinkler system can include: wet carpeting and flooring, drywall, other building materials and contents. In addition, if the water is not properly addressed, there could be development of mold.

When hiring a water remediation company such as SERVPRO of Medina County/Gateway/Western Lake County, you can be sure that the damage to your commercial building will be assessed and addressed properly. 

Depending on the size of the commercial building and the extent of damage, removing the water is usually the first plan of action.  The team will extract the water from the carpets and floors as needed.  They may need to use water pumps if there is a large amount of standing water. 

Drying out the area with dehumidifiers and air movers thoroughly to prevent mold or mildew from forming is also an important step in the drying process.  Sometimes drywall, baseboards or the carpet may need to be removed to help accelerate the drying process.

If your business is suffering from damage caused by a sprinkler system, call SERVPRO of Medina County/Gateway/Western Lake County because your business has to continue as soon as possible.

Use Extra Caution and Stay FIRE safe during pandemic

12/2/2020 (Permalink)

Burned white stove with melted top and charred areas around electric burners Unattended or distracted cooking can cause fires in the kitchen.

In the response to COVID-19, many households are dealing with unusual routines to include working from home and kids schooling from home.  The National Fire Protection Association (NFPA) is urging everyone to use added caution around home fire safety.

Cooking is one of the leading causes of home fires.  Unattended cooking or distracted cooking during these unusual and out of the ordinary routines can occur if we are not keeping our eyes on what we are doing in the kitchen.

Heating equipment is another cause of home fires according the NFPA.  With everyone at home, our heating systems may be running for more hours than usual.

Distribution of electric or lighting equipment may also cause home fires.  With everyone plugging into the outlets to charge phones, computers, laptops or to add more lighting may present a fire hazard.

Remember to stay fire-safe during the COVID-19 pandemic and always.

If you experience a fire in your home, call SERVPRO of Medina County/Gateway/Western Lake County for any of your needed fire cleaning services.   

Increase of COVID-19 cases this winter means more disinfecting in Medina County

11/19/2020 (Permalink)

As we move toward the winter season, COVID-19 cases are once again rising nationwide. Be sure to stay informed about the latest recommendations from your state, county and city as well as the CDC.

Remember to continue practicing routine cleaning of frequently touched surfaces.

These surfaces may include but are not limited to: Tables, countertops, desks, phones, keyboards, toilets, faucets, sinks, doorknobs, light switches, etc.

Cleaning with soap and water reduces the number of germs and dirt on the surface.

Remember to disinfect surfaces.

Disinfecting is meant to help stop the spread of diseases and viruses. Disinfecting kills the germs on surfaces with infected areas and helps remove microscopic organisms.

SERVPRO of Medina County, Gateway and Western Lake County uses a fogging machine and spray with a product that is EPA registered as a No Rinse No Wipe Botanical Disinfectant, Fungicide, Virucide*, Tuberculocide, Cleaner and Deodorizer.

Call SERVPRO of Medina County, Gateway and Western Lake County at 800-933-7179 to schedule your proactive COVID-19 fogging for your home or business today to help keep your family & employees safe and healthy this winter season.

Why should I have my carpets cleaned?

11/12/2020 (Permalink)

Person using wand to clean carpet Having a routine carpet cleaning can help keep your home healthy and clean.

Many homes have carpet installed for warmth, comfort and the appearance.  It is important to maintain the carpet by having it professionally cleaned.  Here are several reasons to consider why you should have your carpets cleaned.

For the health of your family

Carpets can trap allergens and bacteria that are in your home.  If you do not remove them from the carpet, they can cause health effects.  Dust, dirt, and bacteria can be removed with professional products used to clean and sanitize your home.

For Preventing Mold Growth

Carpets can be at risk for developing mold, especially where there are high humidity levels.  Rain and snow can be brought into the house and tracked on to the carpet which can cause mold growth.  Routine carpet cleaning can help prevent the growth of mold.

For the Smell

Carpet can trap odors, especially true if you have pets.  Having your carpet professionally cleaned can help with pet odor as well as cooking odors.

For those stains

Professional carpet cleaning can help remove unwanted stains and the dirt that builds up over time. Having regular cleanings will give you the peace of mind that your carpet is looking its best.

Having a professional carpet clean can help you feel that your home is clean, fresh, and healthy for your family.

Call SERVPRO of Medina County/Gateway/Western Lake County for your carpet cleaning services.

Conditions In Medina County Might Be Right For Mold

11/4/2020 (Permalink)

Attic rafters and plywood covered in mold SERVPRO of Medina County knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

Water - Different mold types require varying amounts of liquid before growth begins.  

Temperature - Normal indoor temperatures will promote mold growth.

Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Medina County to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 1-800-933-7179

What to Do:

Stay out of affected areas.

Turn off the HVAC system and fans.

Contact SERVPRO of Medina County for mold remediation services.

By planning ahead Medina County, you can help make this Halloween fire-safe

10/28/2020 (Permalink)

Halloween festivities can make the holiday special for kids and adults alike.  Watching the children run door to door to trick-or-treat and enjoying the decorations that are displayed can be very exciting, but also a danger.  Glowing jack-o-lanterns, dried cornstalks and flowing costumes together can become a fire risk.  Taking some fire safety precautions can help ensure a safe holiday full of fun. 

According to the National Fire Protection Association, the following are the top five Halloween fire safety tips:

  *Use a battery-operated candle or glow stick in jack-o-lanterns

  *When choosing costumes, stay away from long trailing fabric

  *Teach children to stay away from open flames, including jack-o-lanterns with candles in them.

  *Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters

  *Provide children with flashlights to carry for lighting or glow sticks as part of their costume.

Halloween fire facts:

From 2014-2018, an average of 770 home structure fires began with decorations per year.

More than two of every five (44%) of these fires occurred because the decorations were too close to a heat source, such as a candle or hot equipment.

More than one-third (36%) of these fires were started by candles.

More than one-fifth (22%) of the decoration fires started in the kitchen; 16% began in the living room.

Source: NFPA Applied Research

By planning ahead, you can help make this Halloween fire-safe. 

If you do experience a house fire during this Halloween season, call SERVPRO of Medina County/Gateway/Western Lake County at 1-800-933-7179.