Bob does a great job for our customers!

3/17/2021 (Permalink)

Virginia wanted to thank everyone that came to her home to clean up after her fire and pack out her contents.  She said they were very kind, professional and were always working hard. 

She was very impressed with Bob for his professionalism on how he connected with her and showed that he really cared.  She had complained about a new tech on site that was not working out well and Bob told her it would be taken care of and he/she would not return to her home.  She was very impressed that he was right on top of it. 

She also said the weather was very hot and there was no air coming through the windows, but the team continued to work hard nonstop.  She fed them with snacks and cool items to help keep them cooled down and they were very appreciative. 

She enjoyed their company very much each and every one.  Bob warmed her heart with a plant that he had personally given to her at the end of the job thanking her for using us and also for being so kind to our team.  She loved it!

She expressed that we have a great leader in Bob who knows how to run a crew and get the job completed and he cares about the customers.  She also said that Bob is a man who you can confide in and that’s a plus!

Call SERVPRO for your water/fire/biohazard mitigation needs and you will receive the same great service!   Call us at 800-933-7179 today!